What is usually the first step taken in resolving a cyber security incident?

The first step in resolving a cyber security incident typically involves investigating the source of the breach. This action is crucial because understanding how the breach occurred allows organizations to assess the extent of the damage, determine which systems were affected, and identify any vulnerabilities that need to be addressed. By thoroughly investigating the incident, organizations can gather vital information that aids in containing the breach and protecting sensitive data.

By focusing on the source of the breach, organizations can avoid making hasty decisions that might exacerbate the situation, such as notifying customers prematurely without fully understanding the implications. Properly identifying the nature and scope of the incident also facilitates effective communication with law enforcement and other parties involved. Once the investigation is underway, organizations can then make informed decisions on notifying customers, contacting law enforcement, or restoring data based on the findings of the investigation. Therefore, this step sets the foundation for an effective incident response strategy.